Employment
Opportunities

Thank you for your interest in joining the FEATURE team. Employment opportunities are posted below when there are job openings.
Resumes are only accepted when an open position is posted.

Current Openings

Sr. Graphic Designer:

The Sr. Graphic Designer is an integral part of FEATURE’s success by designing visual assets for all print and retail with an increased focus on digital channels. This position reports to the Creative Director and works closely with the CMO and CEO.

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Director of Customer Service

The Director of Customer Service is integral to FEATURE’s success, as they are responsible for overseeing all necessary customer service operations for the Ecommerce Department. The Director of Customer Service will be tasked with overhauling an entire system and its relevant processes along with extensively improving KPIs within a 6-9 month time frame, all while ensuring that the holiday season is achieved successfully and efficiently. This person will be responsible for implementing extremely efficient customer service operations, which is extremely important to the success of FEATURE. Additionally, the Director of Customer Service will foster, mentor, and successfully manage a team that closes hundreds of CX tickets per day. The candidate must be skilled in customer service technologies, strategic implementations, and overall team management.

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Lifestyle Photographer (Digital + Web)

The Lifestyle Photographer (Digital + Web) is integral to FEATURE’s success, as they are responsible for creating high-quality digital content for multiple platforms at FEATURE, including the website, mobile app, email newsletters, and organic/paid social media. This person will focus on developing industry-leading content that resonates with core and outreach consumers. The Lifestyle Photographer (Digital + Web) will work cross-functionally across departments while maintaining high standards for creative output. This position reports to the Lifestyle Photography manager and works closely with the Director of Brand Marketing.

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